Connect grid, customer, and finance operations so you can improve reliability and serve customers better.
Improve reliability and serve customers better
Keep the grid reliable, deliver responsive customer service, and plan the transition to clean energy.
Our utilities solutions help you:
- Improve reliability with predictive asset management
- Deliver responsive, digital customer experiences
- Plan and report the transition to clean energy
- Manage the grid from generation to meter
- See true cost and performance across the network
Grid and assets
Improve reliability with predictive asset management.
Customer operations
Deliver responsive, digital customer experiences.
Sustainability
Plan and report the transition to clean energy.
Grow customer engagement
When you are ready, add outreach and engagement on the same platform, tied to outcomes.
AI for utilities
Forecast load and demand, optimise grid and assets, predict outages, and speed up customer and planning decisions with industry-trained AI assistants and agents.
AI-run grid and reliability
Xenon AI predicts demand, outages, and asset failures in real time to improve reliability and reduce cost.
Learn more about Xenon AI →Explore how Hudace can help your utilities business run better
Run reliable, customer-first operations across the grid, customers, and the clean energy transition.
Reliable grid and assets
Keep the network reliable, so you can:
- Improve reliability with predictive asset management
- Manage assets from generation to meter
- Predict and reduce outages
- Plan maintenance and field crews
See what analysts are saying about Utilities
The business value of an AI-native ERP for Utilities
An independent look at the time and cost utilities teams recover by running operations on one connected platform.
Read the snapshotMaximising the impact of AI in Utilities
How a unified data foundation lets Xenon AI take on routine work, with measurable operational gains.
Read the reportWhy teams are moving to one platform
What utilities leaders say about replacing disconnected tools with a single, industry-specific ERP.
Read the reportThe economic case for a modern cloud ERP
A practical analysis of how utilities organisations benefit from moving off legacy tools to an AI-native platform.
Read the reportSee how utilities are succeeding with Hudace
20% faster outage restorationA regional utility connected grid, customer, and finance operations on one platform, improving reliability and serving customers better.
Gridline UtilitiesRead the customer story →Resources
The path to AI implementation in utilities
A practical guide to delivering reliable service and a clean energy future on one AI-native platform.
Hudace AI for utilities
See how Xenon AI improves grid reliability and customer service across the network.
Watch the video →Get started
See our solutions in action
See how Hudace, tailored to utilities, helps you improve operations, decide with AI, and grow with confidence.
Request a demoGrow with AI-native cloud ERP
See how Hudace helps businesses in every industry scale faster with ERP and Xenon AI built for growth.
Explore Hudace ERP →See what is ahead for your industry
Explore the Hudace roadmap for upcoming innovations and capabilities for utilities.
View the roadmap →Frequently asked questions
Is Hudace an ERP or a marketing platform?
Hudace is, first, an AI-native ERP for utilities. Hudace Growth adds customer engagement and outreach on the same platform, so operations and growth share one source of truth.
Does Hudace improve grid reliability?
Yes. Xenon AI predicts demand, outages, and asset failures, so you improve reliability and reduce restoration time.
Can Hudace run billing and customer service?
Yes. Hudace runs accurate billing and metering and resolves customer issues across every channel from one view.
How fast can we go live?
Because Hudace is purpose-built and AI-native, most utilities go live in weeks, with a board-level measurement framework in place from day one.
Can it support the clean energy transition?
Yes. Hudace plans and reports the transition to clean energy, integrates renewables and distributed energy, and tracks emissions.